Those who have worked closely with me in my teams will be intimately familiar
with the phrase "I'm feeling very Olympic today."
If you are not familiar with the quote you should:
- Feel ashamed, and
- Immediately go away and watch "Cool Runnings"
I often quoted this 90's motion picture masterpiece in my daily
stand-up meetings with my teams, which varies greatly to the
strict instructions I received when I was first taught about daily
stand up meetings.
They said "
You must say what you did yesterday, what you plan to do today,
and what blockers you might have. Nothing else!"
Like a religious procession, we were instructed to stick to the
script and say nothing else. We were even given cards on the
words we were allowed to say. Others that I have heard of since pass
around a literal talking stick when it's your turn to talk.
What a crock!
While I still cover those 3 topic items in my stand-ups to this
day, it took me all of 2 minutes to scale back the intensity of my
stand ups. I figure that the people I work with are adults, so I
treat them as such. If people are talking over each other, tell
them to stop. If people are off topic, bring them back on.
I think this strict behaviour goes a long way to contributing to Agile getting a bad
wrap. That and mistaking Agile principles for flying by the seat of your pants.
The way that I think about it, for a leader, the daily stand up
meeting is your opportunity to pump up your team's tyres at the
start of the day, and make sure the priorities are crystal clear.
You want your team to walk away feeling:
- energised and preferably smiling
- heard - if they have something holding them back that they
got clarity on how to resolve it, and
- clear on their priorities
I always incorporate what I have come to think of as C.A.L.M. into
my stand up meetings. Culture. Art. Literature. Music. Not
necessarily every day, but once in a while I think its healthy
to spend some time talking about these topics. And this does not
just mean we reel off our Netflix "watch it again" list. I love
TV a more than most people, but I deliberately stick to the formula.
The obvious question. Did I start with the word "calm" and work the
acronym back from there? God's honest truth is no. Just a happy
coincidence - and M.A.L.C. didn't have the same ring to it.
Second obvious question. What the hell does C.A.L.M. (or M.A.L.C.
if you're that way inclined) have to do with running a digital
team. It serves a couple of different purposes.
Firstly, its fun and a good way to lighten the mood. In the current
environment, this is even more important. Our people are battered
by news that can be confronting and disturbing. They get up in
the morning and hear more bad statistics. They open social media
which can be even more disturbing. The last thing that you want
is carrying that energy throughout the day. Work can be
enjoyable, if you let it, and this is a good way to reset at the
beginning of a work day, and focus on the task at hand for a couple
of hours.
Secondly it teaches you about those around you. You get to know
them a little better than the mundane small talk of "What are you
doing on the weekend?" Those that know me know I hate small talk.
I may be the Ron Swanson of data analytics, but I definitely
prefer medium to large talk, and talking about what people
choose to seek out in the C.A.L.M. realm is definitely a good way
to kick a conversation beyond "How bad is the weather out there?"
and into medium talk.
But finally, I think that Culture, Art, Literature and Music
play a big role in teaching us what beauty looks like. I think
we need to give ourselves time to think about, and be inspired
by, the beautiful things that exist in our world.
In these things, we see what good design looks like. We see how powerful
blank space can be a page. We see how colours can interact,
and collide, and evoke emotion. One of my favourite artists is
the late Christo. His use of colour, texture and scale to reimagine our
environment amazes me. In music, we see how words can be
combined to evoke emotion. Similarly, in food culture (although it
branches into Art), I never tire of seeing
how Massimo Bottura and his team plates up food. Again, the use of colour,
texture and blank space is a thing of beauty.
When I set out to do things, I set out to do them well. And while
data analytics requires the use of software and data, our output
is a visual medium at the end of the day. The visual beauty of our product evokes
trust, and can make absorbing the message more effective. I don't
want a cluttered mess of numbers and shapes from my teams. I
also don't want them to aspire to mediocrity. I want them to
aspire to create work that they can be proud of and I find that
my people are more engaged when they know that
I am pushing them for more in visual design.
Now obviously, I don't ask my teams to go back and work on that
dashboard until they have the Tableau version of Picasso. The
point isn't to dwell on visual design until its perfect. I started
work life as an Accountant, and I understand the commercial
realities of business.
The point is that I want my teams to expose themselves to
beautiful design so that they start to absorb it by osmosis and spend
less time cognitively thinking about what good design looks like.
I don't want my people to be left with "Tiger King",
internet memes and the news for inspiration. I also dont want
them to think an excel spreadsheet with conditional formatting
is the epitome of design. I want them paying attention to good
fonts they see in visual media. I want them thinking about
monochromatic vs complementary vs triadic colour palettes.
I think spending 10 minutes every now and then to think
about thing outside of work, will make for much more effective
teams. And if that means reciting the "Feel the Rhythm, feel
the rhyme..." Cool Runnings chant once in a while, so be it.